Our Services
Our Services
Our key specialist services not usually available from service providers add value to any organisation.
Unified Observability
- Through our integrated DEX solutions, we offer optimal Digital Experience and Drive Digital Performance Observability for all.
- When organisations invest in an open observability suite that unifies data, insights, and actions across IT, they can eliminate data silos, resource-intensive war rooms, and alert fatigue. They can enable faster, more effective decision-making across domains, apply expert knowledge more broadly, and continuously improve digital experience and digital performance for the customer and the employee. And they can do this while preserving their investment in third-party tools.
Ensuring the best possible performance is accrued from applications delivered by a service provider, cloud, or internal resources. We utilise application intelligence forensics to maximise the performance of your software.
Unified Observability Stack
WHAT WE DO
Our unique combination of integrated technologies offers;
- A measurable return on the annual investment
- A more effective and less resource-intensive IT support desk
- Better service and productivity for the end user
- Support for continual improvement in IT service delivery
- Best utilisation of assets
- A holistic and predictive view of IT effectiveness
- Technologies to help with Sustainability and Nature care agendas
Zero-trust Security
Assure’s adaptive micro-segmentation technology from Illumio stops the spread of cyber threats inside your data centre and the Cloud.
Improving IT user productivity
We enhance IT user productivity and deliver optimum user experience. This is achieved through our range of applications intelligence, user monitoring and network performance solutions.
Trouble Shooter
Many organisations are plagued by intermittent or ongoing IT issues, causing frustration for users and organisations. Developed by Assure, our Trouble Shooter service leverages sophisticated technology.
Health Check
Our Health Check will offer a snapshot view of every element of your IT estate. Armed with world-class Riverbed technology, we measure the peaks and troughs of user activity, pinpoint potential trouble spots and highlight dependencies.
Change Modeller
When organisations are experiencing change – upsizing, downsizing or introducing new systems – it is difficult to anticipate what the effect will be. The Change Modeller accurately predicts the exact requirements for your change process.
Growth Predictor
Our Growth Predictor addresses the perennial problem of predicting future IT requirements. New locations, more staff, additional products or services and new systems – each presents its own challenge.
Assure APM is a specialist in many aspects of IT, now focusing on our expert skills in AI and DEX technologies. We have many years of experience in the IT industry, and to supplement these in-house skills, we work in partnership with our key OEM, Riverbed. With this large pool of resources combined with AI technologies, we can fulfil the most demanding of requirements
Our Portfolio
The five elements identified below would represent a holistic solution however the various elements can be provided individually or by taking a step by step approach
- Digital Employee Experience (DEX) evaluation and consultancy
- Design and deployment of integrated EUE solutions
- Cloud-delivered application intelligence forensics
- Network Performance Monitoring Technology and Software
- 24/7/365 Support
Our approach is first to have detailed scoping discussions with our client and then produce a bespoke proposal to fulfil their needs. We then work closely with the client to deploy the solution. It should be noted, access to the client site is not typically required which means we can provide solutions even during Covid 19 restrictions to on-site access.
Our approach
Our approach is first to have detailed scoping discussions with our client creating a bespoke proposal to fulfil their needs. We then work closely with the client to deploy the solution in line with agreed detailed specifications. We enjoy meeting face to face with our clients however as our solutions are cloud-based, there is no need for on-site activity.
Benefits of Our IT Solutions
- We offer a complete solution for ensuring all users, including home, mobile and remote users, are having the best possible user experience.
- We offer an ROI that is clear and measurable
- We offer a generic real-time analysis of the relative performance of all the interconnecting components of business IT deployment in the cloud or on-premises. From the end-user device, whether it be a tablet, hand-held, mobile device, or desktop, through the entire infrastructure – Client, Network, Server, Application, virtual, Database, to the application code and every step on the way. We offer absolute visibility, control, and security across the entire enterprise.
- We offer proactive identification of future problem areas, helping to ensure users are provided with the best IT service possible.
- We offer solutions that provide auditable performance metrics, which will help hold cloud and service providers to account.
- Our solutions optimise and generate data for budgeting precision, helping to ensure there is no unnecessary spend on technology.
- The metrics derived from our solutions offer a sound basis for making future strategic and tactical decisions for technology and the related investment requirements.
Our Partners
Aternity
We partner with Aternity providing leading solutions that monitor and manage the entire ‘end-user experience’
Riverbed
We partner with Riverbed to provide innovative solutions that solve complex business problems.